Program Overview
The Delivery and Change for Public Services at University of York is a Postgraduate Certificate programme in Humanities over 12 months, delivered Online. This programme equips graduates with advanced knowledge and practical skills for professional and academic careers in the field.
Students gain a rigorous grounding in both the theoretical foundations and applied dimensions of humanities. The programme combines coursework, research components, and practical projects that develop critical thinking, problem-solving, and specialist expertise relevant to industry and research needs.
Graduates of the Delivery and Change for Public Services programme are well-prepared for careers in academia, industry, government, and the private sector across United Kingdom and internationally. The programme provides an internationally recognised qualification within the Bologna higher education framework.
Key Program Features
- Duration: 12 months
- Language of instruction: English
- Study mode: Online
- English requirement: IELTS 6.5
- Tuition: GBP 3,360 (Tuition (Year)) — EU/EEA students
Career Opportunities
Graduates of the Delivery and Change for Public Services programme are prepared for diverse careers in humanities:
- Researcher / Academic
- Cultural Programme Manager
- Editor / Writer
- Translator / Interpreter
- Museum Curator
- Communications Specialist
Program Curriculum
Course Structure
- The changing context of public service delivery, including global trends in reform, modernisation of public services and the need for organisations to do things differently
- The implications of this changing context for relationships between citizens, consumers, users and the state, and relationships between sector partners
- Frameworks, concepts and techniques for understanding organisational change, for taking control of change and ensuring that it is successful
- Tools and techniques for analysing the need for change, the various ways in which change can be understood, how it might be approached and planned, and the role of leaders and change agents
- The role of learning in organisations at an individual and institutional level, including the influence of power, culture, resistance and emotion, and how these processes impact on change
- Tools for planning and evaluating individual learning as a reflective practitioner, and for developing learning capacity institutionally
- What trends and pressures are affecting public service organisations, why and with what consequences?
- Why have market-based arrangements been introduced into many public sector settings and how should public sector performance be measured
- How and why should organisations learn?
- What techniques are available for effective knowledge management and for the application of learning to the improvement of performnace at both the organisational and individual levels?
- How can change be successfullly managed in complex public sector organisations?
- What skills and behaviours do leaders and \x91change agents\x92 need?
Admission Requirements
Academic Requirements
- A good second class (undergraduate) degree or equivalent qualification. Applicants without undergraduate-level academic experience may also be considered if they have sufficient professional background.
- Professional experience in the public service field. This includes roles in government at national or local level, non-governmental and inter-governmental organisations, the voluntary and charitable sector, and private sector roles that support or deliver public services.
- If you are not from a majority English speaking country (as defined by the Home Office) you will need to show evidence that you meet the University English Language requirements:
- IELTS score of 6.5 with no less than 6.0 in any element
- PTE: 61, with no less than 55 in each component
- Cambridge Certificate of Proficiency in English A and B, or Certificate in Advanced English A
- Sufficient study time: 15 hours per week including the capacity to take part regularly in the online weekly tutorial group discussions. These are an essential part of the study process, as explained here.
- Willingness to share your experience and be an active member of your tutorial group.
English Proficiency: IELTS 6.5 or equivalent.
Tuition & Financial Information
Tuition Fee
GBP 3,360 (Tuition (Year)) — EU/EEA students
Tuition fees: GBP 3,360 (Tuition (Year)) — EU/EEA students
IELTS requirement: 6.5
Financial Aid & Scholarships
Contact University of York directly for scholarship, grant, and financial aid information for this programme. Many European universities offer merit-based and need-based funding for international and domestic students.
About University of York
University of York
Heslington, United Kingdom
University of York is a distinguished institution of higher education committed to academic excellence, innovative research, and preparing students for leadership in their chosen fields. The...
University Profile- Application Deadline 2004-07-18
- Start Date 2018-09-01
- Language English
- Duration 12 months